Policy terms for Indonesia wallets
Our Legal terms explain who may access the account, which details we need, and how regional rules affect the lobby. Access depends on local law, so a page or account route may differ when Indonesian requirements do not allow it. We ask you to submit accurate
-
1
account details and complete phone verification before account access; mismatched details can pause a wallet or withdrawal request while we check the record. The same policy applies when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. A payment receipt identifies the transaction,
-
2
but it does not change eligibility. If you close an account or request a policy change, we assess any unsettled wallet activity first. Keep your login details private, read each notice before proceeding, and contact our support desk if the wording or access result is unclear.
-
3
We update this page when our policy process changes.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.